FAQ - Refund Policy
You may be eligible for a refund under the following situations:
- If we fail to provide the services as per the agreed-upon terms and conditions.
- If you decide to cancel your service(s) before the commencement of the work.
Please refer to the “Eligibility for Refund” section in the Refund Policy for detailed information.
There are certain items that are non-refundable, including:
- Completed services: Once a service has been fully delivered, it is not eligible for a refund.
- Third-party fees: Any third-party fees or expenses incurred in the process of delivering the services are non-refundable.
We encourage you to request a refund as soon as you identify the need for one. Refund requests submitted within a reasonable timeframe after the eligible situation occurs will be processed promptly.
If you have any questions or concerns regarding our Refund Policy or need assistance with the refund process, please contact our dedicated customer support team at [email protected]. We are available to provide support and ensure a satisfactory resolution to your request.
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